3CX GUIDE - how to divert the main number

Re-Routing / Diverting Calls During Company Closures. From the 3CX Admin Portal:

1. Select 'Inbound Rules' from the left menu

2. Double click the relevant telephone number (your main, incoming number)

3. Under “Route Calls To” select an alternative destination for calls during office hours.
​Choices are: End Call, Extension, Voicemail box for Extension, Forward to Outside Number

4.  Click 'OK' to save the changes to the Inbound rule