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3CX GUIDE - How to set up Speed Dial BLF Keys on a Handset​

​From the 3CX web-client:
1. In the Web-Client select 'Settings' from the left menu
​2. 
Select BLF Settings (NOTE: The number of available keys depends on your handset)
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3. Once in the BLF Setting screen, click the first Blank box (eg. number 10).  You will then see the available options:  
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4. Click “Add More BLFs” if you need more than 1 screen’s worth of speed dials (the last button then becomes the 'Next Page' key.)​
​
  • Line – Allows dial out on a new line
  • BLF (Busy Lamp Field) – Internal speed dial key
  • Speed Dial + Custom Speed Dial – Set a Custom Speed Dial key for an external number, including a mobile (Note: Speed Dial can also be set, but there is no status light)
  • Status Light - a steady green light if the ‘phone/extension is available, a flashing red light if the ‘phone is ringing, and a steady red light if the extension is engaged)
  • Shared Parking – Providing this is set via the 3CX Admin Console, you can park/put a call on hold here
  • Agent Login/Logout – Logs the extension in or out of the Queue
  • Change Status – Assign one of the 5 presence statuses to this key
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 5. To see the new speed dial keys, re-boot the handset by holding down the X button.  Re-booting takes around 3 minutes.
 
6. Should you wish to change the order of the keys, simply drag the three dots, to the left of the key, up or down.

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Sales: 0345 450 7444     Support: 0345 450 6999    Email: info@technology-group.com
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  • Home
  • About
    • Company Background
    • Leadership Team
    • Clients >
      • Case Studies
    • TTG Vision 2022
    • Corporate Social Responsibility
    • News
    • Awards
    • Careers >
      • System Support Specialist
  • 3CX
    • What is 3CX?
    • 3CX & MS Teams Integration
    • 3CX Guides
    • Get a 3CX Quote
  • Hosted Telephony
    • Private Hosted Telephony
    • Horizon Hosted Telephony
    • Global Unified Communications
    • What is VoIP?
    • VoIP Internet Test
  • Services
    • Global Unified Communications
    • Telephone Systems >
      • Panasonic
      • NEC
    • Yealink Phones
    • Business Mobiles >
      • TTG Mobile
    • Internet Connectivity
    • Business Lines & Calls
    • TTG Leaderboard
    • Talk AI
    • Telecoms Bill Audit
  • Support
    • Support
    • TTG Support Portal
    • Customer Service
    • Project Delivery
    • Service Plans
    • Telephony Remote Working Options
  • Contact
  • COVID-19 Information