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INTEGRATE 3CX & MICROSOFT TEAMS

Combine best-in-class collaboration and communication from the worlds leading vendors

MAKE 3CX CALLS DIRECTLY FROM ​THE MICROSOFT TEAMS INTERFACE

Leverage the power of 3CX’s award-winning voice solution and the Microsoft Teams collaboration suite with Call2Teams™. 

Call2Teams™ enables directing routing into Microsoft Teams. Make and receive calls directly into the Teams interface from any device, eliminate the need to switch between applications and save hundreds on pricey MS Teams calling plans. Our simple per-user service is delivered from the Cloud; meaning no hardware or software, or changes to the existing 3CX phone system are required.

WATCH OUR WEBINAR ABOUT HOW THIS INTEGRATION WORKS

THE CHALLENGE​

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You have two communication systems and don’t want to compromise. MS Teams for collaboration and 3CX calling
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​Using MS Teams for calls means switching the phone system to Microsoft, and losing key features your business requires 
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Users want to have MS Teams full call capability on all devices- PC, Mac, tablets and mobiles so they can work remotely
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Your IT department don’t want to manage several different communications and collaboration platforms
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THE SOLUTION: CALL2TEAMSâ„¢

Call2Teams™ is a cloud service that uses direct routing to connect Microsoft Teams to the 3CX phone system. There’s no software or hardware to install and the TTG’s advanced certified engineers can set it up remotely- even if your phone system is installed on-premise! 
​

Now you can have one central interface for all your communications needs. Use Microsoft Teams for collaboration, messaging and voice across all devices, underpinned by a powerful 3CX phone system. 

WHY OUR CUSTOMERS USE ​CALL2TEAMS™

  • Easy Setup: Call in Teams without needing to install additional hardware or software
  • Hassle Free: Use your existing business phone system, and numbers and facilities
  • No Disruption: Call flows, call centre and compliance features stay as they are
  • Low Cost: Call2Teams is an affordable alternative to Microsoft Teams calling plans
  • Deploy Your Way: TTG can port numbers globally, allowing both cloud, hybrid, or on-premises deployments

KEY FEATURES

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Simple per user per month price: save hundreds on teams calling plans
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​Fully managed Cloud Service with
​an admin portal for IT management.
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Works with any device that supports
​MS Teams - phone, tablet, laptop etc.

Secure, Intuitive Communication: Discover The Benefits of CALL2TEAMS™

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Keep Your Phone System
  • Keep your existing phone system and all the features your team relies on daily
  • Add calling to MS Teams with 3CX to boost employee productivity​​
  • No training required; users already know the system​
  • Secure integration approved for use with 3CX and leading PBXs
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IT Management Portal
  • Intuitive portal to configure the service integration
  • Reduces the number of systems to manage
  • Deploy remotely to sites across the globe
  • Enable Call2Teams for all users or the groups that need it
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Use On Any Device
  • Support flexible working: connect from your PC, mobile or tablet
  • Works on PC, Mac and mobile
  • Cloud-based applications make remote working effortless
  • No additional software  and hardware required​
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Security
  • Global & secure infrastructure
  • Around the clock monitoring and support 24/7 and  365 days a year.
  • Enterprise grade encryption and security built-in
  • Low risk, non-disruptive, cost effective.

HOW It WORKS
​

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FEATURES COMPARISON

Call2Teams™ provides superior features and flexibility to alternative methods of delivering calling to Microsoft Teams and is operated from within Microsoft’s Cloud environment. This table compares the four ways of getting phone calls in MS Teams.
Comparison of methods
​to achieve calls in Microsoft Teams
​Call2Teams™ With 3CX &
​MS Teams
MS Teams Phone System with Calling Plan
MS Teams Phone System with SBC & Direct Routing
Simple per-user subscription
​✔
✔
✘
​No number porting required 
✔
✘
✔
No hardware or software required
✔
✔
✘
​Keep PBX call flows and group 
​✔
✘
✘
​Keep Call Centre functionality
​✔
✘
✘
​No complex PBX configuration required 
✔
✔
✘
​Keep existing desk phones and devices 
✔
✘
✘
​Available in all countries 
✔
✘
✔
No special training or knowledge 
✔
✔
✘
​Cost-effective for SMB 
✔
✔
✘
​Mix MS Teams and standard VOIP phones for users 
✔
✘
✘
​Keep your current phone provider 
✔
✘
✔

3CX & MS TEAMS INTEGRATION

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Communication & Collaboration
  • Voice enabled collaboration is driving in excess of a 50% increase in collaborative work
  • 80% of employee time is spent collaborating and 62% connect to meetings using mobile phones
  • Business goals are more quickly achieved when people enjoy working together
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Systems Integration 
  • Current voice platforms deliver wide-ranging business service to many types of users
  • Leveraging the current investment to power Microsoft 365 saves on disruptive, costly new infrastructure and services
  • Making Microsoft Teams integrate with current business processes can multiply the benefits of collaboration.
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Remote & Flexible Working
  • ​Increase working flexibility and efficiency - 72% of workers will be working remotely.
  • Reduce the number of applications needed for users
  • Lower support costs and higher productivity

​CONTACT US FOR A 3CX & MS TEAMS INTEGRATION QUOTE

Call US To GET YouR FREE Call2Teams™ QUOTE

Sales: 0345 450 7444     Support: 0345 450 6999    Email: info@technology-group.com
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support@technology-group.com ​

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The Technology Group 
The Tannery,
91 Kirkstall Road,
Leeds
United Kingdom
LS3 1HS

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  • About
    • Company Background
    • Leadership Team
    • Clients >
      • Case Studies
    • Corporate Social Responsibility
    • News
    • Awards
    • Careers
  • 3CX
    • What is 3CX?
    • 3CX & MS Teams Integration
    • 3CX Guides
    • Get a 3CX Quote
  • Hosted Telephony
    • Wave
    • Private Hosted Telephony
    • Global Unified Communications
    • What is VoIP?
    • VoIP Internet Test
  • Services
    • Global Unified Communications
    • Connectivity
    • SIP Trunks
    • Microsoft Teams Direct Routing
    • Telephone Systems >
      • Panasonic
      • NEC
    • Yealink Phones
    • Business Mobiles >
      • TTG Mobile
    • Business Lines & Calls
    • TTG Leaderboard
    • Telecoms Bill Audit
  • Support
    • Support
    • TTG Support Portal
    • Customer Service
    • Project Delivery
    • Service Plans
    • Telephony Remote Working Options
    • Feedback & Complaints
  • Contact