3CX & MS Teams Integration

INTEGRATE 3CX & MICROSOFT TEAMS

Combine best-in-class collaboration and communication from the worlds leading vendors

Make 3CX Calls Directly From
The Microsoft Teams Interface

Leverage the power of 3CX’s award-winning voice solution and the Microsoft Teams collaboration suite with Call2Teams™.

Call2Teams™ enables directing routing into Microsoft Teams. Make and receive calls directly into the Teams interface from any device, eliminate the need to switch between applications and save hundreds on pricey MS Teams calling plans. Our simple per-user service is delivered from the Cloud; meaning no hardware or software, or changes to the existing 3CX phone system are required.

WATCH OUR WEBINAR ABOUT HOW THIS INTEGRATION WORKS

The Challenge

You have two communication systems and don’t want to compromise. MS Teams for collaboration and 3CX calling

Using MS Teams for calls means switching the phone system to Microsoft, and losing key features your business requires

Users want to have MS Teams full call capability on all devices- PC, Mac, tablets and mobiles so they can work remotely

Your IT department don’t want to manage several different communications and collaboration platforms

The Solution: CALL2TEAMS™

Call2Teams™ is a cloud service that uses direct routing to connect Microsoft Teams to the 3CX phone system. There’s no software or hardware to install and the TTG’s advanced certified engineers can set it up remotely- even if your phone system is installed on-premise!

Now you can have one central interface for all your communications needs. Use Microsoft Teams for collaboration, messaging and voice across all devices, underpinned by a powerful 3CX phone system.

why OUR customers use CALL2TEAMS™

Easy Setup: Call in Teams without needing to install additional hardware or software
Hassle Free: Use your existing business phone system, and numbers and facilities
No Disruption: Call flows, call centre and compliance features stay as they are
Low Cost: Call2Teams is an affordable alternative to Microsoft Teams calling plans
Deploy Your Way: TTG can port numbers globally, allowing both cloud, hybrid, or on-premises deployments

key features

Simple per user per month price: save hundreds on teams calling plans

Fully managed Cloud Service with
an admin portal for IT management.

Works with any device that supports
MS Teams - phone, tablet, laptop etc.

Secure, Intuitive Communication: Discover The Benefits of CALL2TEAMS™

Keep Your Phone System

Keep your existing phone system and all the features your team relies on daily
Add calling to MS Teams with 3CX to boost employee productivity
No training required; users already know the system
Secure integration approved for use with 3CX and leading PBXs

IT Management Portal

Intuitive portal to configure the service integration
Reduces the number of systems to manage
Deploy remotely to sites across the globe
Enable Call2Teams for all users or the groups that need it

Use On Any Device

Support flexible working: connect from your PC, mobile or tablet
Works on PC, Mac and mobile
Cloud-based applications make remote working effortless
No additional software and hardware required

Security

Global & secure infrastructure
Around the clock monitoring and support 24/7 and 365 days a year.
Enterprise grade encryption and security built-in
Low risk, non-disruptive, cost effective.

HOW It WORKS

features comparison

Call2Teams™ provides superior features and flexibility to alternative methods of delivering calling to Microsoft Teams and is operated from within Microsoft’s Cloud environment. This table compares the four ways of getting phone calls in MS Teams.

Comparison of methods to achieve calls in Microsoft Teams	Call2Teams™ With 3CX & MS Teams	MS Teams Phone System with Calling Plan	MS Teams Phone System with SBC & Direct Routing
Simple per-user subscription	✔	✔	✘
No number porting required	✔	✘	✔
No hardware or software required	✔	✔	✘
Keep PBX call flows and group	✔	✘	✘
Keep Call Centre functionality	✔	✘	✘
No complex PBX configuration required	✔	✔	✘
Keep existing desk phones and devices	✔	✘	✘
Available in all countries	✔	✘	✔
No special training or knowledge	✔	✔	✘
Cost-effective for SMB	✔	✔	✘
Mix MS Teams and standard VOIP phones for users	✔	✘	✘
Keep your current phone provider	✔	✘	✔