3cx phone system

what is 3cx?​

3CX Phone System is a software based PBX for Windows and Linux that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways, to provide a full PBX solution including Unified Communications and Collaboration –  without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, 3CX has been recognised for its innovation and cutting-edge technology.

why choose the technology group?

  • We are 3CX experts, with fully qualified advanced certified engineers trained to the highest standards.
  • We are a leading 3CX Titanium partner in the UK, recognised for our successful installation and management of 3CX telephony.
  • We’ve sold and installed more than any other re-seller in the U.K
  • We have years of knowledge and experience to find a solution to suit your business specific needs

3CX AS A FULL MANAGED SERVICE PACKAGE

The Technology Group provide 3CX as either a license for installation on premise, or as part of a fully managed service with private hosting, priced per user per month, with a handset included and hosted in our Tier 3 data centre.

3CX pro License

3CX Titanium Partner with software assurance.

yealink handsets

Offering the latest range of Yealink telephone hardware

sip trunks

U.K Tier 1 SIP trunks

tier 3 data centre

U.K based used by major banks

tech support

U.K tech support desk   technician on call ​

KEY FEATURES YOU CAN EXPECT FROM 3CX EXPLAINed

3cx servers

The great thing about a 3CX Phone System is because it is software based it s infinitely saleable, and never hits a hardware limit as per a traditional telephone system approach. Plus by  virtualising with 3CX you can get easy backup and redundancy to boot with Hyper V or VMware!

TAKE YOUR EXTENSION ANYWHERe

​3CX includes clients for smartphones and Mac or Windows that allow users to take advantage of their telephone system extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.

WEB MEETING / VIDEO CONFERENCINg

​Now included free of charge with a 3CX Phone System in addition to its rich feature-set and user-friendliness, 3CX WebMeeting improves employees’ productivity and collaboration while its WebRTC integration and web-based functionality ensures incredible ease of use.
With 3CX Web Meeting, companies of all sizes can now take advantage of personalised and fully brandable video conferencing as an advanced collaboration and online meeting tool with desktop and file sharing.

HALVE YOUR TELEPHONE BILL & INCREASE SALEs

​With 3CX, companies can reduce their telephone costs by up to 80%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of fixed telephony lines. With the CRM integration, employees get a customer name rather than a number. 3CX’s integrated web conferencing solution saves you travel time and money by allowing users to host web meetings and enjoy face-to-face communication wherever they are.

USE INBUILT SOFTPHONE TO MAKE/RECEIVE CALLs

With 3CX’s inbuilt soft phones for Mac and Windows you can manage your calls from your desktop and make and receive calls via the office phone system from your computer, even whilst out of the office. Providing flexibility either using a headset, desk phone or your mobile at your desk, around the office or on the move.

CALL MANAGEMENT & FUNCTIONALITy

3CX Phone System includes a powerful switchboard function that can be tailored to the way you want to view and manage your phone calls. With four different views to choose from it can cater to any job role.
The system has the ability for management and supervisors to discreetly listen  ("Silent Listen") in to calls for training, with the ability then to go on to coach a colleague through a call ("Whisper"), and even take over a call where required ("Call Intrude")

UNIFIED COMMUNICATIONS MADE EASY

3CX allows you to see the presence of your colleagues, so everyone can communicate their availability effectively. The system is set up to communicate together via Instant messaging chat, without the need to rely on third party internet messaging systems.  Added communications functions include the ability to convert inbound faxes to PDF and forward to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded easily via e-mail, meaning a receptionist never has to transpose another voicemail again!

INTEGRATES as standard WITH Salesforce, OFFICE 365, GOOGLE & OUTLOOK

​Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. ​Accurate call journaling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities. 

MANAGEMENT OF IP PHONES & SOFTPHONES

Plug-in an IP Phone or Gateway to your network and 3CX will automatically configure them, saving you countless hours of configuration time and removing the learning curve. Connect a SIP trunk within minutes with pre-configured templates for most popular SIP trunk providers, including end to end support.
​With 3CX you can manage your IP Phones from within the 3CX Management Console. 3CX clients for smartphones can easily be deployed via email, whilst software updates are automatic.

ON PREMISE & in the CLOUd

You decide where to run 3CX – run it on an existing server using Hyper V or VMware. Smaller installations can event run on a low cost PC.
Easily move your PBX to another server or into the cloud, using built-in backup and restore. Whether in the cloud or on-premise – You are in control.  The Technology Group has specialist cloud infrastructure designed end to end to host 3CX, with 100's of clients using these services to get the most out of 3CX as a fully managed service, contact below and we'd be happy to provide and quote on options.

Full 3CX management from install to tech support

Contact us on the form below for a free quote on improving your business communication  system with 3CX. 

    3cx Quote request contact form

LEARN MORE ABOUT 3CX

3CX Benefits

Why use 3CX?  What benefits can your business expect to achieve?

​3CX FEATURES COMPARISON

A full comparison list of 3CX features your business could benefit from​

3CX MANAGEMENT

Discover our process and how our team continually support our clients 

3CX Guides 

Read our how to 3CX guides.

contact us for a quote

Sales: 0345 450 7444     Support: 0345 450 6999    Email: info@technology-group.com
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