CALL, CHAT, AND CONFERENCE WITH A 3CX SOLUTION FROM LEEDS’ LARGEST COMMUNICATIONS PROVIDERNo one does communications like the Technology Group. As Leeds’ ONLY dedicated Managed Communications as a Service Provider, we’ve racked up over 50 years of experience delivering enterprise communications solutions to some of the North East’s largest businesses. Our award-winning hosted telephony solutions will not only make you work smarter, they’ll make you work happier; with integrated video conferencing, IM, live chat and social media messaging included at no additional cost.
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BOOST EMPLOYEE PRODUCTIVITYOur hosted business telephone systems are helping businesses in Leeds boost employee productivity and streamline their ways of working. Check the availability of your colleagues before calling, collaborate using screen sharing, polling and whiteboards, and elevate from a call to video call in just a click. With one combined platform for telephony and unified communications, you can cut administration time and focus on what matters most: engaging with clients and colleagues.
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EMBRACE FLEXIBLE WORKINGNowadays making it to the office isn’t a given. Give your team the tools to work from anywhere with our managed 3CX solution. The intuitive WebClient and mobile apps mean all you need is an active internet connection to call, conference and collaborate on the move. So whether it’s working from home, dialling into a conference between meetings or sharing project files on the ride home, you’ll have all the tools you need to adapt.
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ENHANCE CUSTOMER SERVICEDelight your customers with a customer service strategy that goes beyond calling. From SMS and social media messaging, to website live chat and advanced call center features, you can manage your entire CX operation from 3CX’s easy to manage WebClient. And for team leaders, tracking the performance of your agents, calls and chats has never been easier: choose from over 30 inbuilt reports and customizable wallboards.
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REDUCE YOUR BUSINESS PHONE BILLOur full-featured communications solutions can save you up to 80% on your monthly telephone bills. Eliminate the need for business mobile contacts and call internal users for free from your desktop, tablet or mobile. With 3CX, all internal calls are free, so you can knock hundreds off your bill. Add our competitive SIP Trunk plans and hosting in our UK datacenter on top, and you’ve got an enterprise telephony solution for a fraction of the traditional cost.
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WHY CHOOSE THE TECHNOLOGY GROUP IN LEEDS
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TTG's solution has allowed us to achieve everything we've set out and more. Our queuing system has increased our telephone orders by 10% as lines are no longer engaged when we are really busy, instead the customer will get information to stay on the line with a corporate message on hold system. Our answer rate on returning calls to book deliveries has increased by 20%. This solution has saved us 22% on our old monthly costs and we paid nothing upfront to switch over." - James Roberts - Sanctuary Bathrooms Director |
TTG Leeds office, west YorkshireAddress:
The Tannery, 91 Kirkstall Road, Leeds, West Yorkshire, LS3 1HS Tel: 0345 450 7444 Email: info@technology-group.com |
contact us for a quote |