Enterprise Communications For Businesses Across Greater Manchester

Seize control of your communications with a managed hosted phone system from The Technology Group. Our highly skilled team has more than 100 years of experience providing tailored solutions across Greater Manchester. We’ll work with you to design a system that performs for all users: delight customers with enterprise 3CX, boost employee productivity and reduce the burden on your IT administrators.

Want To Learn More? Book Your Free Consultation

Awarding Winning Solutions That Adapt To Your Industry
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SMEs

Create custom 3CX solutions that enhance productivity, streamline internal processes and make remote working a breeze:
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• Instantly check the availability of your colleagues with live presence
• Sync your extension to Office 365 or MS Teams.
• Use IVRs and digital receptionists to route calls to key departments
• Take secure payments and collect customer details with customised call flow design
• Connect on the move: access your phone system from a mobile device, laptop or tablet

Education

Deliver online and blended learning, engage students through meaningful virtual experiences and democratise access to education:
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• Creative personal, interactive experiences online with 3CX Webmeeting 
• Mute participants, pass-the-mic and nominate speakers to maintain the focus of your audience
• Work synchronously using screen sharing, instant messaging and shared whiteboards
• Stop sharing staff contact details and utilise secure SMS
• Maintain safeguarding best practice with automatic chat logs and reporting

Contact CenteR

Deliver more than customer support with 3CX’s omni-channel contact centre. Provide immediate service, on the channels your customers use most:
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• Connect customers with the right agents using skills-based routing
• Give customers more ways to connect with Live Chat, Facebook messaging and two-way SMS
• Monitor agent and queue performance with 30+ integrated reports
• Improve service with real-time insights from customisable wallboards
• Seamlessly switch platforms to solve customer queries first time

​Don’t see your sector? Check out our case studies > 

Case Studies

Dedicated Solutions for Your Needs

​Our managed hosted phone systems include all the tools your business needs to thrive.

Enterprise Calling

Contact Center

​Web Conferencing

Business SMS

Native Mobile Apps

Presence

IM & Live Chat

CRM Integration

Why Choose The Technology Group?

• #1 Managed Communications Provider in the North West
• #1 3CX reseller in the UK and Europe
• Global Capabilities: TTG solutions are live in 30 countries
• Trusted by leading banks, universities and the NHS
• Community Focused: See how we support local charities

But Don’t Take Our Word For It. Hear From Our Customers
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      Since implementing 3CX and with the guidance and expertise of TTG, we have expanded our home working structure and over the last year transitioned all staff to remote working stress free". 
​Mark Dal Cin - First Class Holidays

contact us for a quote

Sales: 0345 450 7444     Support: 0345 450 6999    Email: info@technology-group.com

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