VoIP Explained

what is voip?

VoIP is an acronym for 'Voice Over Internet Protocol', or in more common terms phone service over the Internet. If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company. Some people use VoIP in addition to their traditional phone service, since VoIP service providers usually offer lower rates than traditional phone companies.

How does voip work?

With VoIP, analog voice calls are converted into packets of data. The packets travel like any other type of data, such as e-mail, over the public Internet and/or any private Internet Protocol (IP) network. Using a VoIP service, you can call landline or cell phones. You can also call computer-to-computer, with both parties speaking into a computer microphone and listening through computer speakers or headsets. When evaluating, it's worth noting that you can make or receive calls using landline telephones. All you need is an analog telephone adapter connected to your network. Also, to ensure the best voice quality and security, consider using your VoIP or other communications system on a private IP network.

how voip works for your business

VoIP gives you back the control of your businesses communications and the money you spend. It allows you to scale up your business from 1 to 1000 users quickly and easily, giving you the flexibility to change and grow, as well as providing you with the opportunity to work anywhere on landlines or mobiles, taking your phone number with you. Hosted telephony is about making your life easier without purchasing any expensive hardware and the start up costs are minimal.

Our fully managed service means you are always in control of your call traffic, the systems you have are always up to date, and you save money through free calls between your sites, as well as reduced costs from the use of one reliable network.