The Technology Group have acquired Hertfordshire-based telecommunications business, Exchange Comms, for an undisclosed sum.
Get the most from your telephony by visiting our new Training Room...
Here you can watch our new handset training videos to familiarise yourself with handset functionality as well as efficiency and time saving techniques.
If you require further training please get in touch to book your training sessions.
We recently made a series of exciting changes to our work space, and added some creative Leeds orientated graffiti to our hall ways.
This short time lapse video captures the amazing work the artist did. If you would like this in your offices comment below with your contact details and we'll share his details.
For the techies this was taken with a simple Go Pro Session 4, Amazon basics tri-pod, and a photo every 10 seconds.
At the heart of communication and telephony is the ability to connect people. This three part series is designed to explore the ways this can be done using technology and some good practice, ensuring matters are kept as simple, efficient and inexpensive as possible.
During my recent holiday, I took some time out to remain in touch with the office and some clients. Being too scared to open my laptop or inbox, I utilised conference calling to communicate and collaborate with others.
I was thus reminded of the simplicity of the audio conference bridge, often just referred to as a conference call (or teleconference). A conference call is something many people will have taken part in, but not necessarily have set-up or initiated. Let me check your clarity on these three parts:
Our team is continually improving and enhancing ourselves or at least striving to, but whenever there is a change or addition to the tech team, it is the acronyms that cause the biggest problems.
Talking in acronyms is cool though right? It shows you've got experience and that you know what you're talking about? Maybe this is true, but what is certain is that if you don't know what they mean, then you feel very uncool.
Leeds telephony, internet and mobile firm The Technology Group is on track to double its revenue to £3.5 million this year, after reporting a turnover of £1.8 million for 2016, up from £995,000 the previous year.
Posting a fifth consecutive year of growth since the firm was founded in 2011, The Technology Group has also doubled its head count over the past twelve months, coinciding with a move to larger, ultra-modern new headquarters in Leeds, and is currently recruiting a number of staff nationwide within its installation, sales, and account management divisions.
However, there are several advantages to both of those groups, some of which aren't always known or understood:
Written by, Richard Marsden, Technical Director, The Technology Group:
I have the very fortunate position of getting to speak with new businesses every single week. Often we are talking about the world of Unified Communication (UC), Telephone Systems (PBX) and the newer messaging and collaboration tools available. Quite often these discussions are around the actual impact that replacing an older PBX with a new UC system will have on business. Many business owners and IT managers are doubtful the need for change and to upgrade is that great.
I have a fairly standard set of reasons that I often run through, which I thought would be good to share:
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