The Technology Group
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    • 3CX Guides
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    • Wave
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    • Support
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The Technology Group acquires York Telecom Business

23/4/2019

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The Technology Group is forging ahead with its mission to hit £15 million turnover by 2022 with the acquisition of a York telecoms company.

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business masters Awards- fast growth winner

29/3/2019

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The Technology Group won Fast Growth Business of the Year at The Business Desk’s Yorkshire Business Masters Awards. The awards, held at the Queens Hotel in Leeds, recognised businesses in categories including innovation, Professional Services and international trade. With winners from OTTY, North Brewing Co and  Nexus Vehicle Rental.

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northern tech top 100 list

8/3/2019

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We are proud to announce we have been listed on the top 100 fastest growing technology companies in the North with G.P Bullhound

Once a year the Northern Tech Awards shines a light upon the leading technology businesses headquartered in the North of England and Scotland. 

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TTG are 3cx's leading titanium partner

31/1/2019

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TTG 3CX Titanium Partner
Award winning 3CX has been recognised for its innovation and cutting-edge technology by leading companies worldwide.

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business masters awards shortlist

13/1/2019

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We are proud to announce we have been shortlisted for the Business Masters 2019 awards by Business Desk for Best Small Business and Fast Growth Business. 

Looking forward to the awards ceremony on 28th March at Queens Hotel, Leeds. Wish us luck ​🤞

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business cloud's - uk business tech awards

12/10/2018

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We are on an award nominating streak. We are proud to announce that we've been shortlisted for Business Cloud's Business Tech Awards for Biggest Growth and Tech Company of the Year (small). The UK Business Tech Awards celebrates the UK’s finest tech businesses and rewards innovative and exceptional application of technology to transform and grow businesses. The Technology Group are sponsoring the awards and The lifetime achievement award category.
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www.businesstechawards.com/2018-Shortlist


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101 YORKSHIRE AND HUMBERSIDE TECH FIRMS IN NEW business cloud LIST

28/9/2018

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We are honoured and proud to be listed on Business Cloud’s UK’s 101 Tech businesses in Yorkshire and Humberside.

​The list features emerging and successful technology companies from 'God's own country'. They have been selected from nominations, industry consultation and our own research and are listed in alphabetical order.

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Yorkshire post excellence in business awards 2018

12/9/2018

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It has been an award winning streak  for us. We've been shortlisted in the category of Technology Award in the Yorkshire Post Excellence in Business Awards 2018. Congratulations to the other finalists and see you in November at the awards dinner in York.
  • Ay - Pe
  • Equiniti Credit Services
  • Harrison Spinks
  • WANdisco
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www.yorkshirepost.co.uk/news/revealed-the-shortlist-for-the-excellence-in-business-awards-2018-1-9343007
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full Tough mudder yorkshire for cancer research

31/7/2018

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Our tough solution sales executives Jonathan Randle and Joe McClarence completed the full Tough Mudder Yorkshire on Saturday 28th July. They tackled the 20+ obstacles and ran 10 miles including swimming through ice waters and climbing up mud hills. They've helped us raise money for Cancer Research hitting 100% of our target £1400! Well done guys and thank you for all donations.

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Pretty muddy for cancer research

4/6/2018

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Well done to our TTG ladies - Michelle Atkinson, Jenny O'Brien, Janine Pickles, Claire Cawthorne and Madi Caudwell for completing the Pretty Muddy for Cancer Research at Temple Newsam in Leeds. They braved through the mud and rain, watch the muddy highlights in the video. You can still donate and sponsor the team via our fundraise page here>

https://fundraise.cancerresearchuk.org/team/the-technology-group 


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3CX WINS Technology Excellence Awards: Business Software of the Year

25/10/2017

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As one of the top 3CX platinum partners in the UK we couldn't be more thrilled that 3CX has managed to steal another award to add to their list of accolades.
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​​This time their V15.5 has been awarded the title of Business Software of the Year 2017 by one of the UK’s biggest I.T. magazines. PC Pro has a strong readership of I.T. professionals and publishes news and features on the latest technologies, investigative journalism, technology forecasts and analysis as well as reviews, labs and best buys.
​As a well-known authority in the I.T. world, the PC Pro Awards for technology excellence are not to be missed!

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VOIP, SIP, ISDN, UCAAS? No Acronyms Here Please. Let's Go Back To Basics For a Minute.

19/7/2017

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Post written by
Richard Marsden-
Technical Director
Try to stay calm when I tell you this, but I am mid-way through an acronym dictionary for the world of business and unified communication. I know what your thinking. Why? Or probably more like WTF!? It is more fun (and useful) than it sounds I promise, especially when you realise just how ridiculous some of these acronyms are. 
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​I plan to release this in the next couple of weeks, and it is intentionally light-hearted and designed for everyone, from end users to those the industry already. 
​Click here to make sure you get a copy when released.​
Our team is continually improving and enhancing ourselves or at least striving to, but whenever there is a change or addition to the tech team, it is the acronyms that cause the biggest problems. 
Talking in acronyms is cool though right? It shows you've got experience and that you know what you're talking about? Maybe this is true, but what is certain is that if you don't know what they mean, then you feel very uncool.

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As if being a Reseller of The Year Finalist wasn't enough...

16/5/2017

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Earlier we told of our achievements in becoming a Reseller of the Year Finalist in the Comms Business awards, we now have another reason to be proud here at the TTG headquarters.

We have also been shortlisted to win the Hidden Heroes awards 2017 for our commitment to charity endeavors in the past year!

A range of charity activity with an aim of giving back to our local community has taken place this year, and we couldn't be prouder to receive this prestigious recognition.

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Comms Business, Reseller of the Year SMB 2017 Finalist!

16/5/2017

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We are pleased to announce that we have been shortlisted for the 'Reseller of the Year SMB' award 2017.

Shortlisted entries have been determined by impartial industry experts.
Being a finalist is a great achievement and is a true reflection of the hardwork, expertise and dedication The Technology Group team have consistently demonstrated, we couldn't be prouder of all the team.
Winners will be announced at an awards ceremony in London on the 15th of June
Wish us luck, we will keep you updated on our progress!

You can check out all the categories and finalists here:

​http://commsbusinessawards.co.uk/awards/ 

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5 examples of why we proudly get behind hosted telephony.

8/2/2017

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We aren’t afraid to say it, we are incredibly biased towards hosted telephony, but for good reason.
​We have spent years watching solutions with hosted telephony at their hearts, transform businesses into successful communication machines.


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How can Unified Communications help your business?

18/1/2017

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New year, and the start of new effective communications to propel you into 2017!
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As a successful business, you will know that all thriving businesses have one strategy in common.

Managers optimise their communications to create the best version of their business they can. They always push to do and be more.​

Keeping all important parties such as colleagues, suppliers and customers connected with your business across multiple devices and communication avenues, helps you to achieve this greatness.

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The Rise Of The Softphone

10/6/2016

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The move to Unified Communications by businesses around the world is unstoppable, according to an April 2016 study by Credence Research — workers are increasingly demanding packaged mobile solutions, and that demand will grow steadily through 2022.
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The desktop softphone or smartphone app which enables calling direct from the device, is becoming an increasingly favoured choice for workers. The fastest-growing segment of that demand is for smartphone apps, like the softphone, which can be used on the user’s smartphone and are by far the preferred device for most users, the study shows.

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The Technology Group, Sahara Desert Trek, Live on Air

30/3/2016

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Currently the total funds raised for Leeds Mencap from our Sahara Desert trek stands at £6,613.00. A big thank you to all who have donated!

As one final fundraising push to close the gap on their £10,000 fundraising target, Jonathan and David will be LIVE on BBC Radio Leeds at 5:40PM and then LIVE on the Look North sofa at 6:30PM tonight, along with the CEO of the charity Leeds Mencap.

They will be sharing stories about their Sahara Desert charity trek and the great work Leeds Mencap provide to the local community for adults and children with learning difficulties.

If you have missed the updates, you can catch up on what it's all about here
Experience The Trek
The pair have taken some fantastic video footage showing the highlights of the Sahara Desert, which is well worth a watch, so we thought we'd share it with you! Click on the video below to experience their journey.​

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SMEs see value in Unified Communications, survey shows

23/3/2016

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Unified Communications is making a difference for SMEs, a March 2016 survey and analysis by technology review site Software Advice shows.


“Businesses used to older PBX systems don’t know that these mobility features are possible or how convenient they are, but they see the benefits as soon as they can use whichever device they want from wherever they are,” comments 3CX CEO Nick Galea as part of the Software Advice analysis.

The “find me, follow me” feature of Unified Communications (directing calls to employees’ personal devices from their desk phones) was the feature most appreciated by workers, according to the survey, with 77 percent seeing it having an impact on productivity. Next came conference calling, at 65 percent, and then unified messaging (all messages can be sent via all media) at 56 percent.

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See a birdseye view of the Sahara desert trek, Live!

8/3/2016

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As you might be aware, our Directors are currently trekking the Sahara desert for the charity Leeds Mencap.
(If this is a total surprise to you, don't worry you can catch up and learn more here: www.ttgsahara.co.uk )

To capture the moment for all their sponsors and interested colleagues, friends, business associates and anyone who likes a heart warming charity story, we have set up a link to allow you to track their movements throughout the Sahara on Jonathan's shiny new satellite phone (which he was very excited about, who knew he liked technology so much), giving you a chance to see the desert from a birdseye view up close, and allowing you to see just how far they are walking in the heat. 
Click the picture below to start tracking...It couldn't be easier.
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What is Hosted Telephony?

11/2/2016

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Hosted telephony in a simple description is an internet based telephone system, where the service is received via ADSL or Leased lines. It is referred to by the names hosted PBX (Private Branch Exchange) and hosted VoIP (Voice over IP).
 
With a hosted system the provider is responsible for housing the IP-PBX at a remote location and provides you with the technology for the phone system. This is different to the old traditional systems where the PBX is on site.

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Bolster Customer Service With Phone System and CRM Integration

20/1/2016

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Great customer service can achieve more for your brand than a national ad campaign and be a lot less expensive. According to a recent study by NewVoiceMedia, 69 percent of Americans would recommend a company to others after having a positive customer service experience. Before the Internet, each recommendation might have reached the ears of just three or four people, but now, with the popularity of social media, one customer could easily reach thousands of consumers.

​So, rather than investing all of your business’s money into advertising, let your customers do the talking—only make sure they have something good to say. Here’s how the right phone system can help your employees achieve that good will, through optimal customer service.

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5 key things to consider when buying a new telephone system  

7/1/2016

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​Decisions, decisions, decisions, with so many considerations it can be easy to get lost in the mass of information available to you. But with the help of this article hopefully we can clear a few things up for you and get you one step closer to the best solution for your business...

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  • About
    • Company Background
    • Leadership Team
    • Clients >
      • Case Studies
    • Corporate Social Responsibility
    • News
    • Awards
    • Careers
  • 3CX
    • What is 3CX?
    • 3CX & MS Teams Integration
    • 3CX Guides
    • Get a 3CX Quote
  • Hosted Telephony
    • Wave
    • Private Hosted Telephony
    • Global Unified Communications
    • What is VoIP?
    • VoIP Internet Test
  • Services
    • Global Unified Communications
    • Connectivity
    • SIP Trunks
    • Microsoft Teams Direct Routing
    • Telephone Systems >
      • Panasonic
      • NEC
    • Yealink Phones
    • Business Mobiles >
      • TTG Mobile
    • Business Lines & Calls
    • TTG Leaderboard
    • Telecoms Bill Audit
  • Support
    • Support
    • TTG Support Portal
    • Customer Service
    • Project Delivery
    • Service Plans
    • Telephony Remote Working Options
    • Feedback & Complaints
  • Contact